95ok Privacy Policy

95ok ("we", "us", "our", "the Company") is committed to protecting and respecting the privacy of all users who access and use the 95ok online gaming platform at https://95ok.lol (the "Platform"). This Privacy Policy ("Policy") sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read this Policy carefully to understand our practices regarding your personal data and how we will treat it. By registering an account or continuing to use the 95ok Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.

This Policy applies to all personal data collected through the 95ok Platform, including data collected during account registration, gameplay, deposits and withdrawals, customer support interactions, and any other use of our services. It covers data collected via our website, mobile-optimized site, and any other digital channels through which 95ok delivers its services to players in Bangladesh and other eligible regions. We encourage you to review this Policy each time you visit the Platform, as we may update it from time to time to reflect changes in our practices or applicable law.

When you use the 95ok Platform, we collect different categories of personal data depending on how you interact with our services. We collect only the information that is necessary to provide you with a secure, compliant, and high-quality gaming experience. The categories of data we collect fall into two broad groups: information you provide directly to us, and information collected automatically as you use the Platform.

95ok uses the personal data we collect for specific, legitimate purposes directly related to operating a secure and compliant online gaming platform for Bangladesh players. We do not use your data for purposes that are incompatible with those for which it was originally collected. Below is a clear breakdown of the purposes for which we process your personal data.

95ok processes your personal data on one or more of the following legal bases. Understanding the legal basis for processing is important because it determines the rights you have in relation to each type of data processing activity. We process your data only when we have a valid legal justification to do so.

We may share your personal data with carefully selected third parties only where necessary to operate the Platform, comply with legal obligations, or protect the safety and integrity of our services. All third parties with whom we share data are contractually required to handle your information in accordance with applicable data protection standards. The categories of third parties with whom we may share your data are set out below.

95ok uses cookies and similar tracking technologies to enhance your experience on the Platform, remember your preferences, keep you logged in securely, and gather analytical data that helps us understand how the Platform is being used. A cookie is a small text file placed on your device by a website server. Cookies cannot run programs or deliver viruses to your device. They are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

You can control and manage cookies through your browser settings. Most browsers allow you to refuse to accept cookies, delete cookies already stored on your device, and receive a warning before a cookie is stored. Please note that disabling essential cookies may affect the functionality of certain features of the Platform, including your ability to stay logged in and complete transactions. We do not use cookies to serve targeted advertising to you based on your personal profile.

95ok retains your personal data for as long as your account remains active and for such additional period as is necessary to fulfill the purposes for which the data was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention period for each category of data depends on the nature of the data and the purpose for which it is processed. As a general rule, account data and transaction records are retained for a minimum of 5 years from the date of account closure or last transaction, in line with standard financial record-keeping requirements applicable to online gaming platforms.

When your personal data is no longer required for any of the purposes described in this Policy, and no legal obligation requires its continued retention, 95ok will securely delete or anonymize your data in a manner that prevents its reconstruction or identification. You may request the deletion of your personal data at any time by contacting our support team, subject to our legal obligation to retain certain categories of data for compliance purposes.

As a user of the 95ok Platform, you have meaningful rights over your personal data. We are committed to respecting and facilitating the exercise of these rights in a timely and transparent manner. To exercise any of the rights listed below, please contact our support team at [email protected]. We will respond to all valid requests within 30 days of receipt. In some cases, we may need to verify your identity before processing your request to protect your data from unauthorized access.

To exercise any of these rights, contact us at [email protected] with your full name, account username, and a description of your request. We do not charge a fee for processing data rights requests unless the request is clearly unfounded, repetitive, or excessive. In such cases, we may charge a reasonable administrative fee or refuse the request, giving you written reasons for our decision.

95ok takes the security of your personal data seriously and implements a range of technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. Our security infrastructure includes SSL/TLS encryption for all data transmitted between your browser and our servers, secure storage of account credentials using industry-standard hashing algorithms, two-factor authentication (2FA) options for account login, regular security audits and vulnerability assessments, and strict access controls limiting employee access to personal data on a need-to-know basis.

While we employ robust security measures, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data transmitted to or stored on the Platform. In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected users and relevant authorities in accordance with applicable legal requirements. We encourage you to protect your own account by using a strong, unique password and enabling 2FA where available.

The 95ok Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect, process, or store personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that data from our systems. If you are a parent or guardian and believe that your child has provided personal data to 95ok without your consent, please contact us immediately at [email protected] and we will promptly investigate and address your concern.

The 95ok Platform may contain references to third-party services such as payment providers (bKash, Nagad, Rocket) and game providers (Pragmatic Play, Evolution Gaming, Spribe). When you access third-party services through links or integrations on the Platform, those services are governed by their own privacy policies, not this one. 95ok is not responsible for the privacy practices or content of third-party services. We encourage you to read the privacy policy of every third-party service you use in connection with our Platform. The inclusion of any third-party service on the Platform does not constitute our endorsement of that service's data handling practices.

95ok reserves the right to update, modify, or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services we offer. When we make material changes to this Policy, we will update the "Last Updated" date at the top of the page. Where required by applicable law or where changes are significant, we may also provide a more prominent notice such as an in-platform notification or an email to your registered address. Your continued use of the 95ok Platform after any changes to this Policy become effective constitutes your acceptance of the revised Policy.

We encourage you to periodically review this Privacy Policy to stay informed about how we protect your personal data. If you have any concerns about changes to this Policy or how your data is being handled, please do not hesitate to contact our privacy team. Previous versions of this Privacy Policy are available upon request.

If you have any questions, concerns, or requests relating to this Privacy Policy, your personal data, or the exercise of your data rights, please contact the 95ok privacy team. We are committed to addressing all privacy-related inquiries in a thorough and timely manner. Our support team is available 24/7 and can be reached at [email protected]. Please include your full name, account username, and a clear description of your query or request so that we can respond as efficiently as possible.

95ok values the trust you place in us when you share your personal data. We remain committed to operating a transparent, secure, and responsible platform for all our players across Bangladesh, from Dhaka and Chittagong to Sylhet, Khulna, and beyond. Thank you for taking the time to read our Privacy Policy. Please game responsibly.